Every call answered. Even the 2am ones.
Two agents pick up for you — one for customers who need help, one for people who want to buy. Both know your business. Both know when to call in a human.
- Caller
Hi… I think I got charged twice for my subscription this month?
- Voice Agent
Ah, that's annoying — let's sort it out. Is the account under the number you're calling from?
- Caller
Yes, it is.
- Account found · two charges on the 3rd
- Voice Agent
Found it. You're right, two identical charges on the 3rd. I've opened a refund request for the extra one — you'll get a text in a minute.
- Caller
Oh. That was… easy.
- Voice Agent
That's the idea. Sleep well!
What happens when it picks up
It already knows the answer
It learns from your help centre, policies and price lists, so answers come from your content — not from guesswork.
It looks things up and fixes them
It checks the caller's account, spots the problem and handles the usual fixes: resend an invoice, move a booking, reset a setting.
It knows when to tap out
Tricky case or an upset caller? It opens a ticket or books a visit, then hands over with the full transcript. Nobody repeats themselves.
And for people who want to buy
The business enquiries agent is the pre-sales rep who never puts anyone on hold.
- Straight answers on plans and pricing
- Which plan fits, what it costs, what's included — always from your latest price list.
- Coverage and availability
- “Do you serve my area?” “Is there a slot this week?” Checked live, answered on the spot.
- Leads that don't go cold
- Name, company and what they need — captured into your CRM while they're still on the line.
- The demo, booked on the call
- It checks the calendar and books the meeting. Your sales team just shows up.
Curious how it all works?
Outbound calls
Collections and sales calls from agents that read the file before they dial.
See how outbound worksHow it works
The engine room: speed, safety checks, integrations and quality testing.
Look under the hoodLanguages & accents
English and Arabic, four Arabic accents, and a switch mid-sentence.
Hear the accentsHear it for yourself
Start a live call right in your browser, or try all four agents in the demo portal.