WAJ Voice Agent

The colleague who never misses a call

Four AI agents for collections, sales, support and pricing. They answer from your own data, in English or Arabic. Pick one and play the customer.

Prefer to talk to our team?

1. Pick an agent

2. Pick a scenario

Your phone rings mid-shawarma — it's about that bill

You're Yousef in Khalifa City, Abu Dhabi, a busy dad who forgot to pay August and September. The home internet has slowed down, and you're happy to sort it today.

Your goalVerify yourself, hear the exact total, and get a payment link.

Your details

Date of birth: 08/08/1984
ID last 4: 1450
You owe: AED 723
Mobile: 0502001441

Plot twistAsk "Why is it more than two months of my plan?" and see if she explains the 25 late fee.

What a great agent does

The agent verifies first
States 723 dirhams (349 + 349 + 25 late fee)
Explains the speed restriction
Sends the link to the mobile ending 1441 only after your yes

3. Call or chat

Collections agent · Falak ConnectReady

Press the button and the agent calls you. You play the customer.

Your details

Try saying · Start the call first

Falak Connect is a made-up company. Every name, account and amount here is test data.

What it handles

Sounds like a person. Works like a system.

Picks up at 2am

A customer was charged twice. The agent finds the account, confirms the duplicate and opens the refund. Your team starts the day with a solved case and a summary.

Stops when interrupted

Replies in about a second. When a caller talks over it, it stops mid-sentence and listens.

Never guesses a number

Answers come from your knowledge base. Balances, prices and dates come from your systems. If it doesn't know, it says so and hands over to your team.

Asks before it acts

It verifies the caller before sharing account details, and sends payment or offer links only after a clear yes.

Bilingual

English and Arabic on the same call.

It speaks the dialect your customers use. If a caller switches language mid-sentence, the agent switches too. No language menu.

GulfSaudiLevantineEgyptianEnglish

Curious how it works?

Inbound calls

Support and sales questions, answered on the first ring, day or night.

How inbound works →

Outbound calls

Collections and sales calls from agents that read the account before they dial.

How outbound works →

How it works

Response speed, safety checks, integrations and quality testing.

Look under the hood →

Languages & accents

English, Arabic, four Arabic dialects, and switching mid-sentence.

Hear the accents →

Pricing

Price follows who runs it

A yearly licence for the engine, with or without the voice interface. Host it yourself with your own AI key, or let us run everything.

Licence · you host

AI Engine

$6,000/ year

The engine on your own cloud, with your own AI key (Gemini, Claude, OpenAI…). Switch model any time.

Chat agents in Arabic and English
Test sets and one-click rollback
Every conversation traced
Set-up and training by our team

Licence · you host

AI Engine + Voice Interface

$8,000/ year

Everything in AI Engine, plus agents that answer and make phone calls. Self-hosted, with your own AI key.

Inbound and outbound calls
English and Arabic dialects on the same call
Usage paid directly to your AI provider
We can run the cloud for you for +$1,000

Fully managed

AI Engine + Voice, managed

$8,000/ year

+ $0.50 per minute

We host it, provide the AI model and the voice, and keep the agent tuned. You pay only for the minutes you use.

Hosted on the WAJ cloud
AI model and voice included
1–3 agents, tuned from the call log
Minutes invoiced monthly with a usage report

Enterprise programme

Banks, telecoms, large operators

Custompricing

Multiple agents, custom integrations, an implementation period with your engineers and ops teams, and a 1-year managed-services contract.

Hosted in your cloud, in-country
Your choice of AI model, in-region
Many agents across teams
Milestone payments during implementation

All options: a one-time fee for custom development and integrations, quoted after scoping, 50% on signing, 50% at go-live.

Prices in USD, indicative, excluding VAT.

Let it take your next call

A 30-minute session with our team. We call the agent together, show you the dashboard and plan what it would handle for your business.

No commitment. Bring your hardest customer questions.

Try the agents