Voice Agent
Inbound

Every call answered. Even the 2am ones.

Two agents pick up for you — one for customers who need help, one for people who want to buy. Both know your business. Both know when to call in a human.

Sample call · 2:04 am
  1. Caller

    Hi… I think I got charged twice for my subscription this month?

  2. Voice Agent

    Ah, that's annoying — let's sort it out. Is the account under the number you're calling from?

  3. Caller

    Yes, it is.

  4. Account found · two charges on the 3rd
  5. Voice Agent

    Found it. You're right, two identical charges on the 3rd. I've opened a refund request for the extra one — you'll get a text in a minute.

  6. Caller

    Oh. That was… easy.

  7. Voice Agent

    That's the idea. Sleep well!

What happens when it picks up

01

It already knows the answer

It learns from your help centre, policies and price lists, so answers come from your content — not from guesswork.

02

It looks things up and fixes them

It checks the caller's account, spots the problem and handles the usual fixes: resend an invoice, move a booking, reset a setting.

03

It knows when to tap out

Tricky case or an upset caller? It opens a ticket or books a visit, then hands over with the full transcript. Nobody repeats themselves.

And for people who want to buy

The business enquiries agent is the pre-sales rep who never puts anyone on hold.

Straight answers on plans and pricing
Which plan fits, what it costs, what's included — always from your latest price list.
Coverage and availability
“Do you serve my area?” “Is there a slot this week?” Checked live, answered on the spot.
Leads that don't go cold
Name, company and what they need — captured into your CRM while they're still on the line.
The demo, booked on the call
It checks the calendar and books the meeting. Your sales team just shows up.

Hear it for yourself

Pick an agent, play the customer and call it — or chat — right in your browser.