Waj

Translations

What is the Translation Feature?

The Translation feature allows you to translate your business content into multiple languages. This helps:

  • Serve customers who speak different languages

  • Expand your business to new markets

  • Provide better customer experience

  • Comply with local language requirements

How Translations Work

  1. Choose a feature to translate (e.g., Services, Staff)

  2. Select the content you want to translate

  3. Enter translations for each supported language

  4. Save and your translations are applied

Supported Languages

Your business can support multiple languages. Common languages include:

  • English

  • Arabic (عربي)

  • German (Deutsch)

  • Russian (Русский)

  • Turkish (Türkçe)

  • And more depending on your business settings

Managing Business Languages

Before translating, set which languages your business supports:

  1. Open the Translation screen

  2. Tap "Business Languages"

  3. Toggle languages to enable or disable them

  4. Save your changes

Enabled languages:

  • Appear in the translation interface

  • Can be selected by customers

  • Are available for all translated content

Translation Screen Layout

Feature Selector

  • Choose which feature to translate (Services, Staff, etc.)

  • Each feature shows a count of items to translate

Translation Table

For each item, you'll see:

  • Item name: The original name (usually in English)

  • Language columns: One column for each enabled language

  • Translation fields: Enter the translation for each language

How to Translate Content

Translating an Item

  1. Select a feature from the dropdown

  2. Find the item you want to translate

  3. For each language column:

  • Type or paste the translation

  • Use the original text as reference

  1. Tap "Save" to apply all changes

Translating Multiple Items

  • Work through the list item by item

  • Or filter to show only untranslated items

  • Save all changes at once or as you go

Best Practices for Translations

Accuracy

  • Use native speakers for the best quality

  • Consider professional translation services for important content

  • Review translations with native speakers if possible

Consistency

  • Use the same terms for the same concepts across all translations

  • Maintain consistent tone and style

  • Follow industry-standard terminology

Context

  • Consider cultural differences in wording

  • Some phrases may not translate literally

  • Adapt content to be culturally appropriate

Saving Translations

Translations are saved in batches:

  1. Enter your translations

  2. Tap "Save"

  3. A success message confirms the changes

  4. The translations are immediately active

What Can Be Translated?

Depending on your business setup, you can translate:

  • Service names and descriptions

  • Staff information

  • Business information

  • Categories and tags

  • Booking messages and notifications

Tips

  • Start with your most important services first

  • Consider customer demographics when choosing languages

  • Keep translations concise where possible

  • Test translations by viewing your online profile in different languages

Troubleshooting

Translation not showing online

  • Make sure the language is enabled in Business Languages

  • Check that the translation was saved

  • Online profiles may take a few minutes to update

Can't find a language

  • The language may not be supported yet

  • Contact support to request additional languages

Translation appears garbled

  • Check for special characters

  • Verify the encoding is correct

  • Try re-entering the translation