Waj

Customer Coupons

What are Customer Coupons?

Customer coupons are discount offers assigned to specific customers. They can be:

  • Referral rewards

  • Special promotions

  • Compensation for issues

  • Loyalty rewards

Viewing Customer Coupons

Customer coupons are typically viewed during the booking flow:

  1. When booking for a customer, available coupons appear

  2. Customer can select a coupon to apply

  3. Discount is automatically calculated

Coupon Types

You may see these coupon types:

  • Manual: Created by staff

  • Promotion: From promotion codes

  • Referee: Given to referred customers

  • Referrer: Given to customers who refer others

  • Gift: Gift card credits

  • Subscription: Related to membership plans

  • Reward: Loyalty program rewards