2. Payment Plans

What Are Payment Plans?

Payment Plans define how your staff members are compensated. You can create different rules based on:

• Fixed Amounts - Regular salaries (weekly or monthly)

• Hours Based - Hourly wages (fixed amount per hour or percentage of booking)

• Booking Based - Commission per booking (fixed amount or percentage)

Getting Started

Access Payment Plans

1. Navigate to Staff → Payment Plans

2. View all existing payment plans

Creating a Payment Plan

Step 1: Name Your Plan

1. Click Create a Plan button

2. Enter a descriptive name (e.g., "Senior Stylist Commission", "Junior Stylist Wage")

3. Click Continue

Step 2: Choose Payment Type

Select how staff will be compensated:

Fixed

• Choose Weekly for weekly fixed payments

• Choose Monthly for monthly fixed payments

Hours Based

• Choose Fixed Amount for per-hour rate

• Choose Percentage for percentage of booking value per hour

Booking Based

• Choose Fixed Amount for flat fee per booking

• Choose Percentage for percentage commission per booking

Step 3: Set Payment Value

• Enter the monetary value or percentage

• Select the currency (default: AED)

Step 4: Assign to Staff

1. Select the branch where this plan applies

2. Check the boxes next to staff members to assign the plan

3. You can assign the same plan to multiple staff members

Step 5: Set Date Range

1. Start Date - When the plan becomes active

2. End Date - When the plan expires

3. Click Create a Plan to save

Managing Payment Plans

View Plan Details

1. Click on any payment plan card to view details

2. See the payment type, subtype, dates, and assigned staff

Edit a Payment Plan

1. Open the plan details

2. Click Edit Plan

3. Modify any field:

• Payment type or subtype

• Payment value

• Assigned staff

• Date range

1. Click Update to save changes

Delete a Payment Plan

1. Open the plan details

2. Click Delete

3. Confirm the deletion

Warning: Deleting a plan will stop future payments but won't affect already paid amounts.

Staff-Specific Overrides

Staff members can have custom payment values within a plan:

1. Navigate to the staff member's profile

2. Go to Payment section

3. Find the assigned payment plan

4. Edit the payment value specifically for that staff member

5. Save changes

This allows flexibility where different staff on the same plan can have different rates.

Payment Plan Rules

• Active Plans Only affect current payment calculations

• Date Ranges determine when a plan applies

• Plans can have overlapping date ranges (the most recent one takes precedence)

• Staff can have multiple plans assigned

Troubleshooting

Issue: Can't create a payment plan

• Solution: Ensure you have staff members and branches set up first.

Issue: Staff not appearing in assignment list

• Solution: Check that the staff member is assigned to the selected branch.

Issue: Plan not calculating correctly

• Solution: Verify the payment type and subtype match your intended compensation model.